Prox Access

Residential strata access control · Sydney & Australia-wide

Take back control of your building’s keys with STid mobile access

Prox Access replaces copyable fobs in apartment buildings with STid Mobile ID virtual cards (vCards) on residents’ phones. The owners corporation holds the system and decides who gets a credential. Residents open doors hands-free, use biometric checks in lifts and open the car park from their car. Selling vCards can also earn money for the strata fund.

The short answer

What is STid mobile access for strata buildings?

STid mobile access is an access control system that stores a resident’s building credential as an encrypted virtual card in the free STid Mobile ID app on iPhone, Android or Apple Watch. STid Architect Blue Bluetooth readers on doors, lifts and car park gates check the card. The strata committee or building manager issues and cancels vCards from an online portal. Nobody has to collect or copy a physical fob.

It works with existing wiring and door hardware in most buildings, so the upgrade usually means replacing readers, not the whole system. Physical cards and vCards can run side by side during the changeover.

STid Mobile ID portal used by a strata manager to issue and revoke residents' virtual access cards

The problem with fobs

Why strata committees lose control of their own security

In many Australian apartment buildings, the installer or integrator holds the system’s encryption keys and programming. That keeps the strata dependent on one supplier for every new fob, at that supplier’s price, and the building has no reliable record of how many working fobs exist.

01 · DUPLICATION

Fobs get copied

Many older 125 kHz and some 13.56 MHz fobs can be copied with cheap tools. Copies make overcrowding and unauthorised short-term letting hard to stop. How fob cloning works.

02 · LOCK-IN

The installer keeps the keys

If the integrator keeps the encryption secret, the strata must buy every credential from them and cannot easily change provider. Why strata should own its supply.

03 · NO VISIBILITY

Nobody knows who holds access

When residents move out, fobs often leave with them. The committee cannot see how many working credentials are in circulation or who has them.

What changes with STid vCards

Six benefits for strata committees and residents

Full control over key holders

Issue, suspend or revoke any resident’s vCard from the portal in minutes, without anyone visiting the building. Every vCard is linked to a named person.

An end to fob duplication

vCards are encrypted on the phone and cannot be copied the way fobs are. STid Mobile ID is certified under EN 17640, and its readers use an EAL5+ secure chip. STid source.

Independence from your installer

The building’s configuration and credentials belong to the owners corporation, so the strata can buy vCards and service without being locked to one integrator.

Hands-free entry

With STid’s hands-free mode, residents walk up and the door opens. They do not need to take the phone out of a pocket or bag.

Biometric protection in lifts

Lift readers can be set to STid’s highest security level, which needs Face ID or a fingerprint before the vCard works. A stolen phone alone cannot call the lift to a resident’s floor.

Car park access from the car

Use remote mode or long-range hands-free mode to open the car park gate from the driver’s seat. Remotes that get lost, copied or replaced are no longer needed. Car park access.

STid Mobile ID app on a smartphone showing a resident's virtual access card

Right security at each door

Three STid security levels, set reader by reader

STid lets each Bluetooth reader require a different level of proof. A building can make the lobby door convenient and the lifts strict:

  • Level 1, locked phone: hands-free entry at lobby and pedestrian doors.
  • Level 2, unlocked phone: the phone must be unlocked, for example at common-area doors.
  • Level 3, biometric: Face ID or a fingerprint is needed, for example in lifts and plant rooms.

Source: STid, “Digitalizing Access Control”. Levels are set when the building is commissioned.

Side by side

Key fobs vs STid virtual cards

QuestionTypical fob systemSTid vCard system
Can the credential be copied?Often, with low-cost tools (older 125 kHz and some 13.56 MHz technologies)Encrypted vCard on the phone, certified under EN 17640
Who controls supply?Usually the installer, who holds the encryptionThe owners corporation, through the STid portal
Resident moves outFob often not returned, so access continuesvCard revoked in minutes and the credit reassigned
Lift securityAnyone holding the fob can use the liftCan require Face ID or a fingerprint
Car parkRemotes that can be lost, copied or replacedOpens from the car using the phone
Ongoing costA new fob purchase every timePay once per vCard and reuse it for new residents

A new income stream for the strata fund

How vCards pay for the upgrade

STid vCards are bought once, with no annual or subscription fees (STid). The owners corporation sets the price it charges residents for a vCard, as it does for fobs today, and the money goes to the strata fund rather than to an installer.

When a resident moves out, their vCard is revoked and the credit goes back to the building. It can then be issued to the next resident, who pays for it. Each credit can earn income many times over.

Payback period: upgrade cost ÷ monthly vCard income. In buildings with regular resident turnover, the upgrade often pays for itself in less than a year. Ask us for a calculation using your building’s numbers.

  1. The strata buys vCard credits once
    There is no annual or subscription fee.
  2. A new resident pays the strata for a vCard
    The strata sets the price, and the money goes to the strata fund.
  3. The resident moves out
    The vCard is revoked in the portal and the credit returns to the building.
  4. The credit goes to the next resident
    The strata charges again, with no new purchase needed.

Included for Prox Access STid buildings

Free Watchdog Strata app for your executive committee

Watchdog Strata is an Australian building management app for apartment buildings. In buildings with a Prox Access STid upgrade, executive committee (EC) members get it free and can see:

  • vCard requests, transfers, revocations and sales, with a full record
  • open maintenance and defect issues, with photos and status
  • tenant registers, integrity alerts and owners’ polls
  • an approval history you can export to CSV, Excel or PDF

Watchdog Strata manages requests and records. Door and lift hardware is controlled by the STid system.

Who sees what

EC members: vCard sales and income, building issues, decisions.
Building manager: approvals, maintenance, residents.
Owners and tenants: requests, notices, parcels, bookings.

The upgrade

How a strata building upgrades to STid mobile access

  1. Free building review. We check your current readers, controllers, lifts and car park, and identify which fob technology you use and who holds its keys.
  2. Proposal and payback estimate. You receive a fixed scope for the EC or general meeting, with an estimate of how long vCard income takes to cover the cost.
  3. Readers replaced, wiring kept. STid Architect Blue readers are installed on doors, lifts and gates. Existing fobs can keep working during the changeover.
  4. Configuration handed to the strata. The building’s STid portal account and configuration are set up in the owners corporation’s name.
  5. Residents onboarded. Residents get an email, install the free STid Mobile ID app and receive their vCard. Old fobs are then switched off.

Key facts

Prox Access at a glance

  • Company: Prox Access, an access control specialist based in Sydney, NSW
  • Focus: access control for residential strata and apartment buildings
  • Technology: STid Mobile ID virtual cards and STid Architect Blue Bluetooth/NFC readers
  • Service area: Sydney, Melbourne and Australia-wide
  • Experience: RFID and NFC access technology since 2010
  • Phones supported: iPhone, Android and Apple Watch, using the free STid Mobile ID app
  • Opening modes: Badge, Slide, Tap Tap, Remote, Hands-free and Voice
  • NSW security licence: MA-000101134
  • Contact: online enquiry form

FAQ

Questions strata committees ask

Can STid virtual cards be copied like key fobs?

No. A STid vCard is encrypted and stored in the STid Mobile ID app, protected by the phone’s own security. STid Mobile ID is certified under EN 17640. Many older 125 kHz and some 13.56 MHz fobs can be copied with cheap tools.

Does the strata become independent of its security installer?

Yes. The building’s STid configuration and portal account are set up for the owners corporation, so the strata controls who receives a vCard and can buy credentials without going through one integrator.

Do residents have to take out their phone to open doors?

No. With STid’s hands-free mode, the door opens as the resident walks up, and the phone can stay in a pocket or bag. Other modes include badge, slide, tap tap, remote and voice.

What happens if a resident’s phone is stolen?

Lift and sensitive-area readers can require Face ID or a fingerprint, so a stolen phone alone will not work there. The building manager can also revoke the vCard in the portal straight away.

Can residents open the car park without getting out of the car?

Yes. STid readers at car park gates support remote mode and long-range hands-free mode, so drivers can open the gate from inside the car without a separate remote.

Are there ongoing fees for STid vCards?

No. According to STid, vCards are bought once, with no annual or subscription fees, and maintenance and updates are included.

What happens to a vCard when a resident moves out?

The building manager revokes it in the portal and the credit goes back to the building. It can then be issued to the next resident, and the strata can charge that resident for it.

How long does the upgrade take to pay for itself?

It depends on the upgrade cost, the vCard price the strata charges and how often residents change. In buildings with regular turnover, vCard income often covers the cost in less than a year. Prox Access calculates this for your building during the free review.

Do we need to replace all our wiring and door hardware?

Usually not. Most upgrades replace the readers and keep existing wiring, locks and much of the controller hardware. Fobs and vCards can run side by side during the changeover.

What is Watchdog Strata and is it included?

Watchdog Strata is an Australian building management app. Buildings that upgrade to STid with Prox Access get it free, and EC members can see vCard sales, maintenance issues, tenant records and decisions in one place.

Find out what your building could save and earn

Book a free review. We’ll identify your current fob technology and who holds its keys, and estimate the payback period for your strata.