Bluetooth mobile access is a technology that allows you to use your mobile device (e.g. smartphone or tablet or Apple watch) to access the premises.
To use Bluetooth mobile access, you will need to have a mobile device with Bluetooth enabled. To connect to the reader, you will need to download the STID Mobile app and the Virtual card that you should have received in your email.
The range of Bluetooth mobile access depends on the specific device you are using and the environment it is in. In general, the range of Bluetooth is about 30 feet, but it can be affected by obstacles such as walls and other electronic devices.
The STID Bluetooth mobile access is secured. To ensure the protection of access data stored in the phone, STid Mobile ID® uses public RGS-compliant algorithms (AES-256 and SHA-2) to encrypt and authenticate data in the application using unique user keys. Security keys are not stored in the application.
Increase the security level of your installation even further by enforcing that users unlock their smartphone (PIN, biometrics) when accessing the perimeter. In addition, it is possible to use Architect Blue readers standard or random keypad modules.
ANSSI & FIPS compliant secure exchanges
STid Mobile ID® guarantees data authenticity and data confidentiality at every step of the IT chain: HTTPS – TLS exchanges, mutual authentication for each transaction, uniquely encrypted and signed data exchange.
Bluetooth mobile access is available on most modern mobile devices, including smartphones and tablets. If you are not sure if your mobile device has Bluetooth capability, you can check the documentation that came with the device or look for Bluetooth settings in the device’s settings menu.
If you are experiencing issues with Bluetooth mobile access, there are a few steps you can try to troubleshoot the problem:
Make sure that your mobile device has Bluetooth enabled.
Restart your device and try connecting again.
Check that your device is within range of the reader.
Make sure that your device is compatible with Bluetooth mobile access.
Check for any software updates or firmware updates for your devices.
If you are still having issues, try resetting the Bluetooth settings on your mobile device.
If you are on Android, open the STID mobile app, go to settings and turn off the NFC.
The security installation process typically includes:
Visiting your premises to prepare the installation.
Selecting the necessary equipment for your premise.
Planning and layout the system.
Installing the equipment.
Testing the system to ensure it is functioning properly.
Setting up any necessary monitoring or notification systems.
Creating the online access form, for virtual cards registration.
Training on how to use and maintain the system
Yes, please contact us to move your installation to the new premises.
You will pay for decommissioning the readers, and door controllers.
Unfortunately, we cannot remove the emergency break-glasses, strike-locks/maglocks.
Then you will pay for the new wiring, the new stike locks/maglocks, reinstallation of the equipment, and testing.
Repair or replacement: All hardware parts related to STID are lifetime warranted. Exclusions, natural disasters, someone working on the premises, or tampering attempts.
Repair or replacement: All strike-locks and maglocks are warranted 5 years from the date of completion of the installation. Exclusions, natural disasters, someone working on the premises, or tampering attempts.
Repair or replacement: All door controllers are warranted 5 years from the date of completion of the installation. Exclusions, natural disasters, someone working on the premises, or tampering attempts.
Repair or replacement: Wiring is warranted 5 years from the date of completion of the installation. Exclusions, any wire cut by natural disasters, or by someone working on premises walls and ceilings.
Repair or replacement: Emergency break-glasses are warranted 5 years from the date of completion of the installation.
Service and support: The level of service and support that will be provided during the warranty period, including assistance with troubleshooting and repair.
Transferability: The warranties end if the property is transferred or sold to a new owner.
Disclaimer of Warranties: A statement that the warranties are in lieu of all other warranties, express or implied, and that the manufacturer or installer is not responsible for any damages or losses arising from the use of the security system.
Governing law: All our security integrators are professionals and carry with them a security installer license.
Termination: If the client uses another company to service, upgrade or replace in any way the installation, the warranties may be terminated.