Bluetooth mobile access is a technology that allows you to use your mobile device (e.g. smartphone or tablet or Apple watch) to access the premises.
To use Bluetooth mobile access, you will need to have a mobile device with Bluetooth enabled. To connect to the reader, you will need to download the STID Mobile app and the Virtual card that you should have received in your email.
The range of Bluetooth mobile access depends on the specific device you are using and the environment it is in. In general, the range of Bluetooth is about 30 feet, but it can be affected by obstacles such as walls and other electronic devices.
The STID Bluetooth mobile access is secured. To ensure the protection of access data stored in the phone, STid Mobile ID® uses public RGS-compliant algorithms (AES-256 and SHA-2) to encrypt and authenticate data in the application using unique user keys. Security keys are not stored in the application.
Increase the security level of your installation even further by enforcing that users unlock their smartphone (PIN, biometrics) when accessing the perimeter. In addition, it is possible to use Architect Blue readers standard or random keypad modules.
ANSSI & FIPS compliant secure exchanges
STid Mobile ID® guarantees data authenticity and data confidentiality at every step of the IT chain: HTTPS – TLS exchanges, mutual authentication for each transaction, uniquely encrypted and signed data exchange.
Bluetooth mobile access is available on most modern mobile devices, including smartphones and tablets. If you are not sure if your mobile device has Bluetooth capability, you can check the documentation that came with the device or look for Bluetooth settings in the device’s settings menu.
If you are experiencing issues with Bluetooth mobile access, there are a few steps you can try to troubleshoot the problem:
Make sure that your mobile device has Bluetooth enabled.
Restart your device and try connecting again.
Check that your device is within range of the reader.
Make sure that your device is compatible with Bluetooth mobile access.
Check for any software updates or firmware updates for your devices.
If you are still having issues, try resetting the Bluetooth settings on your mobile device.
If you are on Android, open the STID mobile app, go to settings and turn off the NFC.
Yes, your installer can move your installation to the new premises.
You will pay for decommissioning the readers, and door controllers.
Unfortunately, we cannot remove the emergency break-glasses, strike-locks/maglocks.
Then you will pay for the new wiring, the new stike locks/maglocks, reinstallation of the equipment, and testing.
All hardware parts related to STID are lifetime warranted.