The Complete Guide to Real-Time Location Systems (RTLS) for Australian Healthcare in 2026
How RTLS Technology is Transforming Hospitals, Aged Care, and Clinical Facilities Across Sydney, Melbourne, Brisbane & Beyond
$10M+
Documented Savings
2,000+
Facilities Worldwide
78%
Equipment Cost Reduction
50%
Faster Patient Flow
Australian healthcare facilities are facing unprecedented challenges: rising operational costs, staff shortages, regulatory compliance pressure, and the need to deliver exceptional patient care with limited resources. Real-Time Location Systems (RTLS) are emerging as the game-changing technology that addresses all these challenges simultaneously.
In this comprehensive guide, you'll discover how RTLS technology is transforming hospitals, surgical centers, aged care facilities, and clinical laboratories across Sydney, Melbourne, Brisbane, Perth, Adelaide, and regional Australia. Whether you're a hospital administrator, facility manager, IT director, or clinical executive, this guide provides everything you need to understand, evaluate, and implement RTLS solutions in your organization.
1. What is RTLS and Why Does Healthcare Need It?
Understanding Real-Time Location Systems
Real-Time Location Systems (RTLS) use wireless technology to automatically identify and track the location of objects, people, and assets in real-time within a facility. In healthcare settings, RTLS employs tags, sensors, and software to monitor the precise location of:
- Medical Equipment: IV pumps, wheelchairs, ventilators, monitors, beds
- Staff: Nurses, doctors, technicians, security personnel
- Patients: Inpatients, outpatients, infants, at-risk individuals
- Assets: Medications, supplies, specimens, instruments
- Environmental Conditions: Temperature, humidity, pressure in critical areas
Core RTLS Technologies Used in Australian Healthcare
Modern RTLS platforms leverage multiple location technologies to provide flexibility and precision:
| Technology | Accuracy | Best Use Cases | Battery Life |
|---|---|---|---|
| Bluetooth Low Energy (BLE) | ~3-10 meters | Asset tracking, staff badges, patient wearables | 2-5 years |
| Ultra-Wideband (UWB) | ~30 cm | Surgical instruments, high-value assets | 1-2 years |
| Gen2 Infrared (Gen2IR) | <1 meter | Room-level tracking, compliance monitoring | 3-5 years |
| RFID (Active 900 MHz) | ~3-5 meters | General asset tracking, workflow automation | 3-7 years |
| Low Frequency (LF) | Door/exit detection | Wander management, infant protection, egress control | 2-4 years |
💡 Why Multi-Mode RTLS Matters
The best RTLS platforms support multiple technologies simultaneously, allowing you to choose the right tool for each use case. For example, BLE for general asset tracking, Gen2IR for hand hygiene compliance, and LF for infant protection—all on one unified platform.
The Australian Healthcare Context
Australian healthcare facilities face unique challenges that make RTLS particularly valuable:
- Geographic Spread: Large hospital campuses and multi-building health systems require centralized visibility
- Staff Shortages: Automating routine tasks frees nurses and clinicians for patient care
- Regulatory Compliance: ACHS, TGA, NATA, APHRA require continuous documentation and monitoring
- Cost Pressures: Budget constraints demand measurable ROI and efficiency gains
- Patient Expectations: Modern patients expect shorter wait times and transparent communication
2. Key Benefits of RTLS in Australian Healthcare
$500K-$2M+
Annual savings per 500-bed hospital
60+ minutes
Saved per nurse per shift
78%
Reduction in equipment rental costs
50%
Decrease in patient wait times
Operational Benefits
- Eliminate Equipment Search Time: Staff spend up to 1 hour per shift hunting for equipment. RTLS provides instant location on a mobile app.
- Reduce Equipment Purchases & Rentals: Real utilization data reveals you already own sufficient equipment—it's just misplaced or hoarded.
- Automate Maintenance Workflows: Trigger preventive maintenance work orders automatically when equipment usage reaches thresholds.
- Optimize Equipment Distribution: Identify bottlenecks and redistribute assets to high-demand areas.
- Streamline Patient Flow: Track patient location from admission to discharge, reducing wait times and ED congestion.
Clinical Benefits
- Faster Emergency Response: Staff duress alerts with precise location enable <30-second response times.
- Reduce Falls & Adverse Events: Wander management and patient monitoring prevent elopement and harm.
- Improve Hand Hygiene Compliance: Automated monitoring increases compliance from 40-60% to 85-95%.
- Enhance Infection Control: Contact tracing capabilities identify exposure chains during outbreaks.
- Support Clinical Decision-Making: Real-time data on patient location, staff availability, and resource status.
Financial Benefits
- Documented ROI of 6-18 Months: Most facilities achieve payback within the first year.
- Labor Savings: $250K-$970K+ annually from automated monitoring and reduced search time.
- Asset Cost Avoidance: $500K-$2M+ in prevented equipment purchases and rental reductions.
- Compliance Risk Mitigation: Avoid TGA/NATA fines, accreditation deficiencies, and litigation.
- Revenue Capture: Faster patient throughput increases capacity and billable procedures.
✅ Real Example: Piedmont Healthcare (USA)
Results after RTLS implementation:
- $500K+ annual savings
- 78% decrease in rental expenses
- 48% increase in staff satisfaction
- Eliminated 100+ unnecessary equipment purchases
3. Asset Tracking & Management Solutions
Medical equipment represents millions of dollars in capital investment, yet most facilities have no real-time visibility into asset location, utilization, or condition. RTLS asset tracking transforms equipment management from reactive firefighting to proactive optimization.
🔍 Real-Time Asset Visibility
Locate any tagged asset in seconds using a mobile app, desktop dashboard, or facility map. No more searching rooms, calling departments, or ordering unnecessary replacements.
- Interactive facility maps with live asset locations
- Mobile app for iOS and Android
- Fast search by asset type, ID, or department
- Historical location playback
📊 Utilization Analytics
Discover which equipment is actually being used, where it's needed most, and which assets are idle. Make data-driven decisions about purchases, distribution, and decommissioning.
- Utilization rates by asset and department
- Idle time and movement patterns
- Peak demand analysis
- ROI reporting for capital planning
🛠️ Maintenance Automation
Integrate with your CMMS to automatically trigger preventive maintenance work orders based on usage hours, movement cycles, or scheduled intervals. Never miss a calibration or safety check again.
- Usage-based PM scheduling
- Integration with CMMS platforms
- Compliance documentation
- Maintenance history tracking
Equipment Categories Commonly Tracked
- High-Value Assets: MRI/CT scanners, surgical robots, anesthesia machines, C-arms
- Mobile Equipment: IV pumps, patient monitors, ventilators, telemetry units, EKG machines
- Patient Transport: Wheelchairs, stretchers, beds, lifts, walkers
- Clinical Supplies: Crash carts, medication carts, specimen containers, portable ultrasounds
- IT Assets: Tablets, laptops, workstations on wheels (WOWs), mobile printers
📈 Case Study: Atrium Health Wake Forest Baptist
Challenge: Nurses spending 1+ hour per shift searching for equipment; excessive rental costs.
Solution: Deployed RTLS asset tracking across 5,000+ medical devices.
Results:
- $2M+ reduced in annual equipment purchases
- 78% decrease in rental expenses
- 60 minutes saved per nurse per shift
- Eliminated 100+ unnecessary IV pump purchases after discovering 25% were idle
4. Patient & Staff Safety Solutions
Healthcare workers face increasing workplace violence, while patients with dementia, mental health conditions, or cognitive impairment are at risk of elopement and harm. Infants remain vulnerable to abduction. RTLS safety solutions provide instant alerts and precise location data to protect everyone in your facility.
🚨 Staff Duress Alerts
Give every staff member a wearable badge with a discreet panic button. When activated, security receives an instant alert with the staff member's exact location and can respond in <30 seconds.
- Discreet one-touch panic button
- Real-time location on facility map
- Multi-channel alerts (SMS, email, app)
- Escalation workflows
- Incident logging and reporting
👶 Infant Protection
Prevent infant abduction with tamper-resistant wearable bands, door/elevator locking, and instant alerts when an infant approaches an exit or is separated from their mother.
- Tamper-resistant ankle/wrist bands
- Automatic door/elevator locking
- Mother-baby matching verification
- CCTV integration for incident review
- Zero infant abductions achieved
🚶 Wander Management
Protect dementia patients and at-risk individuals with lightweight wearables that trigger alerts when they approach exits or secure zones. Enable freedom of movement while preventing elopement.
- Lightweight, comfortable wearables
- Customizable secure zones
- Exit detection and door locking
- Behavioral analytics
- Family peace of mind
⚠️ Workplace Violence Statistics in Australian Healthcare
According to Safe Work Australia, healthcare workers experience 10x higher rates of workplace violence compared to other industries. RTLS staff duress systems provide the rapid response capability that can save lives and prevent serious injuries.
5. Clinical Workflow Optimization
Patient flow bottlenecks cost Australian hospitals millions in lost revenue and create poor patient experiences. RTLS workflow solutions provide real-time visibility into patient location, automate status updates, and eliminate communication gaps—resulting in 30-50% reductions in wait times.
Key Workflow Applications
🏥 Emergency Department Flow
Track patients from triage through discharge, automatically update status boards, and identify bottlenecks in real-time. Reduce ED wait times and prevent walkouts.
- Automatic patient status updates
- Real-time ED dashboards
- Bottleneck identification
- Staff location for rapid response
- Patient satisfaction scores increase
🩺 Outpatient & Imaging Flow
Eliminate clipboard-based tracking and manual status calls. Patients wear tags that automatically update digital boards as they move between waiting rooms, exam rooms, and procedures.
- Automated patient tracking
- Digital status boards
- SMS notifications to patients
- 50% reduction in wait times
- Staff productivity gains
⚕️ Surgical Services
Optimize OR utilization, reduce turnover time, and keep families informed with automated surgical milestone notifications. Maximize your most valuable resource: operating room time.
- Automated family notifications
- OR turnover time tracking
- Case duration analytics
- Staff availability visibility
- Increased case volume
✅ Real Results: Oregon Medical Group
- 50% reduction in patient wait times
- 50% increase in direct patient care time
- 90 minutes saved daily by clinical staff
- Measurable improvement in patient satisfaction scores
6. Infection Control & Hand Hygiene Monitoring
Healthcare-associated infections (HAIs) affect 1 in 20 Australian hospital patients annually, costing the health system over $100 million. Hand hygiene is the single most effective intervention, yet manual observation captures <1% of opportunities and is subject to the "Hawthorne effect" where compliance improves only when observed.
The Hand Hygiene Compliance Challenge
- Manual observation is expensive: Requires dedicated staff and captures only a tiny fraction of events
- Observer bias distorts results: Staff wash more when watched (Hawthorne effect)
- No real-time feedback: Results lag weeks behind actual behavior
- Incomplete data: Missed high-risk moments and night/weekend shifts
- No accountability: Cannot identify non-compliant individuals for targeted education
RTLS Automated Hand Hygiene Monitoring
RTLS hand hygiene solutions use staff badges and dispenser sensors to automatically capture 100% of hand hygiene opportunities and events, aligned with the WHO 5 Moments framework, without human observers.
✅ 100% Event Capture
Capture every hand hygiene opportunity and action across all departments, shifts, and staff members—no sampling, no observation, no bias.
- WHO 5 Moments alignment
- Room entry/exit detection
- Dispenser activation tracking
- Zero observer bias
- Continuous 24/7/365 monitoring
📊 Real-Time Analytics
View compliance rates by department, role, shift, and individual in real-time. Identify problem areas and target education where it's needed most.
- Live compliance dashboards
- Department/role/shift breakdowns
- Trend analysis over time
- Individual performance tracking
- Regulatory reporting (Leapfrog, ACHS)
🎯 Targeted Education
Use data to identify non-compliant staff for coaching and education. Recognize high performers. Measure the impact of interventions.
- Individual feedback reports
- Coaching opportunities identified
- Gamification and recognition programs
- Measure intervention effectiveness
- Continuous improvement
📈 Documented Results: Denver Health Medical Center
- 30% increase in overall hand hygiene compliance
- 75% improvement in adherence rates
- 100% of hand hygiene events captured automatically
- Zero observer bias achieved
- Sustained compliance maintained over 3+ years
Contact Tracing for Outbreak Management
When an outbreak occurs, RTLS contact tracing capabilities identify all staff, patients, and visitors who came within proximity of the index case—enabling rapid isolation, testing, and containment.
7. Environmental Monitoring & Temperature Control
A single refrigeration failure can destroy hundreds of thousands of dollars in vaccines, medications, blood products, or research samples. Manual temperature monitoring is labor-intensive, prone to gaps, and often discovers problems too late. RTLS environmental monitoring provides 24/7 automated surveillance with instant alerts.
Critical Environments Monitored
- Vaccine Storage: 2-8°C refrigerators and -20°C/-80°C freezers (TGA compliance)
- Pharmacy: Medication storage, compounding areas, controlled substances
- Blood Banks: Blood products, plasma, platelets at 1-6°C
- Clinical Laboratories: Reagent storage, incubators, culture media, specimens
- Cryogenic Storage: Stem cells, IVF samples at -196°C (liquid nitrogen)
- Food Service: Walk-in coolers, freezers, patient meal prep areas
- Operating Rooms: Temperature, humidity, differential pressure for infection control
- Research Facilities: Biospecimen storage, controlled environments
🌡️ Wireless Sensors
Deploy wireless temperature, humidity, pressure, and cryogenic sensors in minutes—no complex wiring, minimal disruption. Clinical-grade accuracy with 2-5 year battery life.
- Clinical-grade accuracy (±0.5°C)
- Wireless deployment (no wiring)
- 2-5 year battery life
- Multi-parameter monitoring
- NATA-traceable calibration
🚨 Instant Alerts
Receive SMS, email, and mobile app alerts the moment a temperature, humidity, or pressure reading drifts out of range. Pre-alarm warnings prevent crises before they happen.
- Multi-channel alerts (SMS, email, app)
- Escalation workflows
- Pre-alarm warnings
- Custom thresholds per unit
- Integration with BMS/CMMS
📁 Compliance Reporting
Generate audit-ready reports for TGA, NATA, APHRA, and accreditation bodies at the click of a button. Tamper-proof data logs ensure regulatory compliance.
- TGA/NATA/APHRA compliant
- Audit-ready reports (PDF, Excel, CSV)
- Tamper-proof data logs
- Chain-of-custody documentation
- Historical trend analysis
📈 Case Study: Atrium Health Wake Forest Baptist
Challenge: Manual temperature monitoring costing $100K+/year in labor; costly losses from undetected refrigeration failures.
Solution: Deployed 100+ wireless environmental sensors across vaccine storage, pharmacy, and laboratory units.
Results:
- $970K+ annual labor savings from automated monitoring
- $1.2M+ in contents saved from early detection of failures
- 100+ refrigerators/freezers monitored 24/7 automatically
- 100% compliance documentation for regulatory audits
Calculate Your RTLS Return on Investment
Most Australian healthcare facilities achieve ROI within 6-18 months. Use our interactive calculator to estimate your potential savings from RTLS implementation.
Request ROI AssessmentTypical ROI Components for a 300-Bed Hospital
| Savings Category | Conservative Estimate | Aggressive Estimate | Annual Value |
|---|---|---|---|
| Equipment Rental Reduction | 50% reduction | 78% reduction | $150K - $250K |
| Avoided Equipment Purchases | 20% reduction | 40% reduction | $200K - $500K |
| Nurse Time Savings | 30 min/shift saved | 60 min/shift saved | $180K - $360K |
| Environmental Monitoring Labor | 50% automation | 90% automation | $50K - $100K |
| Prevented Inventory Loss | 1 major event/year | 2-3 events/year | $100K - $300K |
| Increased Procedure Capacity | 5% throughput increase | 10% throughput increase | $250K - $500K |
Total Estimated Annual Value: $930K - $2.01M
Typical RTLS system investment: $400K - $800K
Payback Period: 6-12 months
9. Implementation Roadmap for Australian Facilities
Successful RTLS implementation follows a proven methodology. Here's what to expect when you partner with Proxaccess:
Phase 1: Discovery & Assessment (2-4 weeks)
- Site survey: Comprehensive facility walkthrough to document layout, infrastructure, and use cases
- Stakeholder interviews: Meet with clinical, facilities, IT, and executive leadership
- Requirements definition: Document pain points, priorities, success metrics, and constraints
- Technology assessment: Evaluate existing IT infrastructure, Wi-Fi, power, and integration points
- ROI modeling: Quantify expected savings and benefits with conservative assumptions
Phase 2: Solution Design & Approval (2-3 weeks)
- Architecture design: Location technology selection, sensor placement, infrastructure requirements
- Integration planning: EMR, CMMS, BMS, nurse call, security systems
- Workflow mapping: Alert escalation, reporting, dashboards, user roles
- Proposal delivery: Detailed system design, pricing, timeline, and ROI projections
- Executive approval: Present business case to leadership for funding approval
Phase 3: Infrastructure Installation (1-3 weeks)
- Infrastructure deployment: Install BLE beacons, Gen2IR monitors, LF exciters, network equipment
- Cloud platform setup: Configure ConnectRT platform, user accounts, facility maps
- Tag deployment: Apply tags to assets, distribute staff badges, configure wearables
- Integration testing: Verify connections to EMR, CMMS, BMS, and other systems
- Minimal disruption: Most installations occur during evenings/weekends
Phase 4: Calibration & Testing (1 week)
- Location calibration: Fine-tune accuracy and validate coverage in all zones
- Alert testing: Verify escalation workflows, thresholds, and notification delivery
- Integration validation: Test data flows with EMR, CMMS, and other systems
- Pilot monitoring: 48-hour parallel operation to identify any issues
- Final adjustments: Optimize based on pilot feedback
Phase 5: Training & Go-Live (1-2 weeks)
- Staff training: Hands-on sessions for clinical, facilities, IT, and security teams
- Admin training: Deep-dive for system administrators on configuration and reporting
- User guides: Quick reference cards, video tutorials, and documentation
- Phased go-live: Start with pilot departments, then expand facility-wide
- On-site support: Proxaccess team present during first week of operation
Phase 6: Optimization & Support (Ongoing)
- 24/7 technical support: Phone, email, and portal access for issue resolution
- Quarterly business reviews: Analyze ROI, utilization, and optimization opportunities
- Software updates: Automatic cloud platform updates with new features
- Battery replacement programs: Proactive alerts and scheduled replacements
- Continuous improvement: Refine thresholds, alerts, and workflows based on data
⏱️ Typical Timeline
From contract signature to full go-live: 8-12 weeks
Pilot departments can be operational in as little as 4-6 weeks for rapid ROI demonstration.
10. Choosing the Right RTLS Vendor in Australia
Not all RTLS systems are created equal. Here's what to evaluate when selecting a vendor partner for your Australian healthcare facility:
Technology Capabilities
- Multi-mode support: BLE, Gen2IR, UWB, RFID, LF on one platform
- Clinical-grade accuracy: <1-3m for healthcare use cases
- Scalability: Support for single-site to multi-campus health systems
- Cloud-native architecture: Modern, secure, and continuously updated
- Open APIs: Easy integration with EMR, CMMS, BMS, and third-party systems
Healthcare Experience
- Proven track record: 2,000+ healthcare facilities (CenTrak platform)
- Australian installations: Experience with TGA, NATA, APHRA compliance
- Reference customers: Visit similar facilities to see the system in action
- Clinical workflow expertise: Understanding of healthcare operations, not just technology
- Regulatory knowledge: ACHS, NSQHS Standards, and Australian healthcare context
Implementation & Support
- Local presence: Australian-based support team, not overseas call centers
- Proven methodology: Structured implementation process with defined milestones
- Training programs: Comprehensive end-user, admin, and clinical training
- 24/7 support: Technical assistance available around the clock
- Success management: Ongoing optimization and business reviews
Total Cost of Ownership
- Transparent pricing: No hidden fees or surprise charges
- Subscription model: Predictable annual costs with cloud platform
- Battery life: 2-5 year battery life minimizes ongoing maintenance
- ROI commitment: Vendor should quantify and stand behind projected savings
- Upgrade path: Cloud platform ensures continuous innovation without rip-and-replace
🏆 Why Proxaccess for RTLS in Australia?
11. Real-World Case Studies & Success Stories
🏥 Atrium Health Wake Forest Baptist Medical Center
Type: Large academic medical center (5 hospitals, 1,200+ beds)
Challenge: Excessive equipment search time, high rental costs, manual temperature monitoring consuming staff time, undetected refrigeration failures causing losses.
RTLS Solutions Deployed:
- Asset tracking across 5,000+ medical devices
- Environmental monitoring for 100+ refrigerators and freezers
- Integration with CMMS for automated work orders
Documented Results:
- $2M+ annual reduction in equipment purchases
- $970K+ annual labor savings from automated environmental monitoring
- $1.2M+ in refrigerated contents saved from early failure detection
- 78% decrease in equipment rental expenses
- 60 minutes saved per nurse per shift
- Eliminated 100+ unnecessary IV pump purchases after discovering 25% idle rate
🏥 Denver Health Medical Center
Type: Safety-net hospital (477 beds, Level I trauma center)
Challenge: Low hand hygiene compliance (baseline 40-50%), manual observation expensive and biased, frequent HAI outbreaks.
RTLS Solutions Deployed:
- Automated hand hygiene compliance monitoring
- Real-time analytics dashboards
- Contact tracing for outbreak management
Documented Results:
- 30% increase in overall hand hygiene compliance
- 75% improvement in adherence rates
- 100% of hand hygiene events captured (vs. <1% with manual observation)
- Zero observer bias achieved
- Sustained compliance maintained over 3+ years
- Measurable reduction in HAI rates
🏥 Oregon Medical Group
Type: Multi-specialty outpatient clinic network
Challenge: Long patient wait times, clipboard-based tracking, frequent status call interruptions, poor patient satisfaction scores.
RTLS Solutions Deployed:
- Patient flow tracking with automated status updates
- Digital status boards in waiting rooms
- SMS notifications to patients
Documented Results:
- 50% reduction in patient wait times
- 50% increase in direct patient care time
- 90 minutes saved daily by clinical staff (eliminated status calls)
- Significant improvement in patient satisfaction (Press Ganey) scores
- Increased daily patient capacity
🏥 Piedmont Healthcare
Type: 11-hospital health system (3,100+ beds)
Challenge: Massive equipment search time, excessive equipment inventory, lack of utilization data, staff frustration.
RTLS Solutions Deployed:
- Enterprise-wide asset tracking across all facilities
- Utilization analytics and reporting
- Mobile app for staff equipment search
Documented Results:
- $500K+ annual savings
- 78% decrease in rental expenses
- 48% increase in staff satisfaction scores
- Eliminated 100+ unnecessary equipment purchases
- Identified and redistributed 300+ idle assets
12. Frequently Asked Questions
How much does RTLS cost for a typical Australian hospital?
For a 300-bed hospital, total investment typically ranges from $400K-$800K including hardware, software, installation, training, and first-year support. Cloud subscription fees are $50K-$150K annually. Most facilities achieve full ROI within 6-18 months, with annual savings of $500K-$2M+.
How long does RTLS implementation take?
From contract signature to full go-live: 8-12 weeks for a typical hospital. Pilot departments can be operational in 4-6 weeks. Large multi-campus health systems may require 16-24 weeks for enterprise-wide deployment.
Will RTLS disrupt our clinical operations during installation?
No. Wireless RTLS infrastructure is installed during evenings and weekends to minimize disruption. The system operates in parallel during testing, and go-live is phased by department. Most staff barely notice the installation process.
Does RTLS integrate with our existing systems (EMR, CMMS, nurse call)?
Yes. Modern RTLS platforms offer open APIs and support integration with Epic, Cerner, Allscripts, HL7, FHIR, REST, and most CMMS, BMS, nurse call, and security systems. Proxaccess has pre-built integrations with major healthcare IT vendors.
What about patient and staff privacy concerns with location tracking?
RTLS platforms are HIPAA-compliant with strict privacy controls. Staff badges only track location while on duty (and can be removed). Patient wearables are used only for safety (duress, wander management) with informed consent. All data is encrypted, access is role-based, and audit trails document every query.
How accurate is RTLS location tracking?
Accuracy depends on the technology and use case:
• BLE: ~3-10 meters (sufficient for asset tracking)
• UWB: ~30 cm (surgical instruments, high-value assets)
• Gen2IR: <1 meter (hand hygiene, room-level tracking)
• RFID Active 900 MHz: ~3-5 meters (general asset tracking)
Healthcare facilities typically deploy multi-mode systems to match technology to use case.
What is the battery life of RTLS tags and badges?
• Asset tags: 2-5 years depending on reporting frequency
• Staff badges: 1-3 years (rechargeable models available)
• Environmental sensors: 2-5 years
• Patient wearables: 6-18 months (disposable models available)
The cloud platform proactively alerts you 60-90 days before battery replacement is needed.
Can we start with a pilot before committing to facility-wide deployment?
Absolutely. We recommend starting with a pilot in 1-2 high-value departments (e.g., ED, Surgery, ICU) to demonstrate ROI quickly. After validating savings (typically 30-90 days), you can scale to additional departments and facilities. The cloud platform scales seamlessly.
What compliance standards does RTLS support for Australian healthcare?
Our RTLS solutions help meet:
• TGA (Therapeutic Goods Administration) cold chain requirements
• NATA (National Association of Testing Authorities) laboratory standards
• APHRA (Australian Health Practitioner Regulation Agency) pharmacy guidelines
• ACHS (Australian Council on Healthcare Standards) and NSQHS Standards
• WHO PQS (Performance, Quality & Safety) for vaccines
• HIPAA data security and privacy (for cloud platform)
What ongoing support and maintenance is required?
Proxaccess provides:
• 24/7 technical support (phone, email, portal)
• Cloud platform automatic updates (no downtime)
• Quarterly business reviews and optimization
• Proactive battery replacement alerts
• Annual system health assessments
• Access to knowledge base, training materials, and webinars