Infection Control & Hand Hygiene Monitoring with RTLS Australia
Eliminate bias in hand hygiene monitoring. Reduce healthcare-associated infections with automated compliance tracking, contact tracing, and real-time analytics for Australian healthcare facilities in Sydney, Melbourne, Brisbane, and beyond.
Contact Us NowProven Impact in Australian Hospitals
30%
Increase in Hand Hygiene Compliance
100%
Event Capture (Zero Bias)
75%
Improvement in Adherence Rates
The Challenge of Healthcare-Associated Infections in Australia
Hand hygiene is the single most effective way to prevent HAIs, yet traditional monitoring methods fail to deliver accurate data or meaningful improvement in Australian healthcare settings
Observer Bias & Hawthorne Effect
Secret shopper observations are biased. Healthcare workers perform better when they know they're being watched. Observed compliance rates are 20-30% higher than actual behavior, giving false confidence in your infection control program.
Incomplete Data Collection
Manual observation captures less than 1% of hand hygiene opportunities. Most events happen when observers aren't present. You're making critical infection control decisions based on tiny, biased samples that don't reflect reality.
Labor-Intensive Monitoring Process
Infection preventionists spend hundreds of hours annually conducting observations and manual data collection. Time that could be spent on interventions, education, outbreak response, and strategic infection prevention initiatives.
High Cost of Healthcare-Associated Infections
HAIs cost Australian healthcare facilities $20K-$50K per case in extended treatment, longer hospital stays, and potential penalties from regulators. Poor hand hygiene is the #1 contributing factor to preventable infections.
Inability to Target Interventions Effectively
Without comprehensive data, you can't identify which departments, clinical roles, or shifts need the most attention. Education efforts remain generic and less effective than targeted, data-driven coaching.
Regulatory & Accreditation Pressure
ACHS, ACSQHC, NSQHS Standards, and Australian regulators increasingly require documented hand hygiene compliance with statistically valid data. Manual methods struggle to provide the comprehensive evidence auditors demand.
Automated Hand Hygiene Compliance Monitoring with RTLS
Real-Time Location System technology provides unbiased, comprehensive hand hygiene monitoring that captures 100% of events without observer presence across your Australian healthcare facility
🎯 100% Event Capture
Every hand hygiene opportunity is automatically detected and recorded—no observers needed, no sampling bias, no Hawthorne effect. Complete visibility into actual compliance behavior.
🔬 Clinical-Grade Accuracy
Precise room-level and sub-room tracking ensures accurate correlation between staff presence and dispenser activation. WHO 5 Moments compliance monitoring.
🚫 Zero Observer Bias
Staff behavior isn't influenced by observers—capture true baseline compliance rates that reflect actual practice, not performance for observers.
📊 Real-Time Analytics Dashboards
Live dashboards show compliance by department, role, shift, time of day—identify problems instantly and respond with targeted interventions.
🎓 Targeted Education Programs
Data shows exactly which departments, roles, or individuals need coaching—personalized interventions based on actual performance data, not anecdotes.
📈 Trend Analysis Over Time
Track improvement longitudinally, measure intervention effectiveness, benchmark against national and international standards for continuous improvement.
🔔 Configurable Alert Systems
Notify managers when compliance drops below thresholds in specific areas. Proactive alerts enable rapid response before outbreaks occur.
📋 Automated Regulatory Reporting
Generate compliance reports for ACHS, ACSQHC, NSQHS Standards—export data for any timeframe with audit-ready documentation.
How RTLS Hand Hygiene Monitoring Works
Simple, unobtrusive technology that operates automatically in the background 24/7 across your Australian healthcare facility
System Components
👨⚕️ Staff ID Badges with RTLS
Healthcare workers wear RTLS-enabled ID badges that transmit their location continuously. Lightweight, comfortable, standard badge form factor that clips to existing lanyards.
🧴 Smart Dispenser Sensors
Hand sanitizer and soap dispensers equipped with RTLS sensors that detect every activation with precise timestamps.
📡 Location Infrastructure Network
Ceiling-mounted receivers throughout facility provide room-level and sub-room accuracy for precise staff location tracking.
☁️ Cloud Analytics Platform
Cloud-based software correlates staff location with dispenser activation to determine compliance automatically in real-time.
The Monitoring Process
Staff Enters Patient Room
RTLS tracks staff badge location—system detects room entry and creates a Hand Hygiene Opportunity event
Dispenser Activation Detected
If staff uses hand sanitizer/soap within compliance window (before/after room entry), sensor detects activation with timestamp
Compliance Event Recorded
System correlates badge location + dispenser activation = Compliant event. If no activation detected = Non-compliant event logged
Data Aggregated & Analyzed
Platform calculates compliance rates by staff member, role, department, shift, time of day—displays in real-time dashboards
Actionable Insights Generated
Infection preventionists receive reports, identify trends, target education where needed most, measure intervention effectiveness
⏱️ Operates Automatically 24/7/365
Zero observer time required. System monitors every hand hygiene opportunity continuously, providing comprehensive data without human intervention or bias.
WHO 5 Moments for Hand Hygiene Compliance
RTLS hand hygiene monitoring aligns with World Health Organization standards adopted by Australian healthcare facilities
Before Patient Contact
Detected: Staff entry into patient room or care area
Before Aseptic Task
Detected: Proximity to procedure areas and clinical zones
After Body Fluid Exposure
Detected: Post-procedure movement and transition
After Patient Contact
Detected: Staff exit from patient room or care area
After Touching Surroundings
Detected: Movement away from patient environment
Contact Tracing Capabilities for Outbreak Management
📍 Complete Interaction History
Track who was in contact with infected patients—staff, other patients, visitors, medical equipment with precise timestamps
⏱️ Time-Stamped Records
Exact dates, times, duration of contact—no relying on memory or incomplete manual logs during outbreak investigations
🏥 Equipment Tracking Integration
Identify all equipment used by contaminated individuals for targeted terminal cleaning and disinfection protocols
🎯 Rapid Response Protocols
Generate contact reports in minutes vs. hours/days with traditional manual interview and documentation process
📊 Outbreak Analysis Tools
Identify transmission patterns, index patients, high-risk areas during COVID-19, influenza, MDRO, and other outbreaks
Rapid Contact Tracing for Infection Prevention
When a patient or staff member tests positive for a contagious infection, time is critical for containment. RTLS provides instant, comprehensive contact history that manual processes simply can't match in Australian healthcare settings.
Common Use Cases in Australia:
- COVID-19, Influenza, RSV: Identify all exposed staff and patients for testing and isolation protocols
- MDRO (MRSA, VRE, CRE): Track transmission pathways and implement targeted surveillance
- C. difficile Outbreaks: Find environmental contamination sources and high-touch surfaces
- Tuberculosis Exposure: Complete contact investigation for occupational health follow-up
- Norovirus/Gastroenteritis: Map outbreak spread patterns across wards and departments
Contact Tracing Speed Comparison
Comprehensive Dashboards & Regulatory Reporting
Turn compliance data into actionable insights with intuitive dashboards and customizable reports for Australian healthcare standards
Real-Time Compliance Dashboard
At-a-glance view of current compliance rates by department, shift, clinical role. Color-coded alerts for areas below threshold.
Longitudinal Trend Analysis
Track compliance over time—daily, weekly, monthly views. Visualize impact of education campaigns and improvement initiatives.
Department Comparison Reports
Compare compliance across units—ICU, ED, Med-Surg, Operating Rooms. Identify high performers and areas needing support.
Role-Based Analytics
Compliance by role—nurses, physicians, allied health, therapists, support staff. Tailor education to specific professional groups.
Time-of-Day Pattern Analysis
Discover when compliance drops—during shift changes, busy periods, night shifts. Target interventions strategically for maximum impact.
Regulatory Compliance Reports
Pre-configured reports for ACHS, ACSQHC, NSQHS Standards. Export to Excel, PDF for regulatory auditors and surveyors.
Customizable Report Options for Australian Healthcare
Real-World Success: Major Hospital System
"Automated hand hygiene monitoring eliminated observation bias and helped us improve adherence rates by 75%. Barriers to improvement, such as collecting biased manual observations, were completely removed with RTLS technology."
30%
Overall Increase in Hand Hygiene Compliance
100%
Hand Hygiene Events Captured Automatically
75%
Improvement in Adherence Rates Over Baseline
Zero
Observer Bias Impact on Data Quality
Key Success Factors for Australian Implementation:
Seamless Implementation Process for Australian Facilities
Proven methodology with minimal disruption to clinical operations
Baseline Assessment
Review current hand hygiene monitoring processes, identify improvement goals, determine dispenser locations and coverage areas
System Design & Configuration
Configure compliance rules aligned with WHO 5 Moments, define reporting structure, customize dashboards for your facility's workflow
Infrastructure Installation
Install dispenser sensors, deploy staff badges, configure RTLS infrastructure—typically completed in 1-2 weeks with minimal disruption
Training & Education
Train infection preventionists, managers, and clinical staff on system use, data interpretation, and improvement methodologies
Continuous Support & Optimization
Ongoing coaching on data analysis, improvement strategies, system optimization, and technical support for your Australian facility
Frequently Asked Questions
Can staff opt out or remove their RTLS badges?
RTLS badges are part of standard hospital ID requirements for infection control monitoring. Staff cannot opt out of hand hygiene monitoring any more than they can opt out of other safety protocols and quality assurance programs. Badge removal triggers tamper alerts just like any security system.
Is individual compliance data private or visible to all staff?
Individual compliance data is confidential and used only for one-on-one coaching by direct supervisors and infection prevention team. Aggregated data by role, department, and facility can be shared more broadly for quality improvement. You maintain full control over access permissions and reporting visibility.
What if staff use personal hand sanitizer from their pocket?
The system tracks facility-provided dispensers, which is standard practice for all hand hygiene monitoring programs. Personal sanitizer use should be discouraged as it can't be monitored for product effectiveness, proper technique, or compliance documentation. Education focuses on consistent use of monitored facility dispensers.
Does this work with our existing hand hygiene dispensers?
Yes. External sensors can be retrofitted to most existing dispenser brands including GOJO, Purell, Ecolab, Deb, and others used in Australian healthcare. Alternatively, you can install new smart dispensers with embedded sensors. Our team supports both retrofit and new installation approaches.
How do you handle situations where staff are wearing gloves?
WHO and Australian guidelines state hand hygiene is required before donning gloves and after removing them. The system tracks room entry/exit which captures these critical moments. For extended procedures requiring continuous glove use, the system can be configured to recognize and exclude these documented exceptions.
What's the typical compliance improvement timeline in Australian facilities?
Most Australian facilities see 10-15% improvement in the first 3 months as awareness increases and Hawthorne effect diminishes. With targeted education, leadership engagement, and data-driven coaching, 20-30% sustained improvement is typical within 6-12 months. Some facilities have achieved up to 75% improvement over baseline.
How does this integrate with Australian regulatory reporting requirements?
The platform provides pre-configured reports aligned with ACHS, ACSQHC, and NSQHS Standards. Export data to Excel, PDF, or CSV formats required by Australian regulators and accreditation bodies. All data includes statistical validation and audit trails for surveyor review.
What ongoing support is provided for Australian healthcare facilities?
Proxaccess provides: 24/7 technical support based in Australia, quarterly business reviews analyzing improvement trends, ongoing education on data interpretation and intervention strategies, system optimization recommendations, and access to online training materials and best practices from other Australian facilities.
Ready to Eliminate Hand Hygiene Monitoring Bias in Your Australian Facility?
Schedule a consultation to discover how automated RTLS hand hygiene monitoring can improve compliance rates, reduce healthcare-associated infections, and simplify regulatory reporting for ACHS, ACSQHC, and NSQHS Standards.
Proven Results | 100% Event Capture | Zero Observer Bias | Australian Support
🧼 Trusted by Australian healthcare facilities | 🇦🇺 Sydney-based support team | 📊 NSQHS Standards compliant