Clinical Workflow Optimization with Real-Time Patient Flow
Eliminate bottlenecks, reduce wait times by 50%, and give patients more time with their care team. Automated patient flow tracking for Australian healthcare facilities.
Optimize Your WorkflowProven Results
50%
Reduction in Patient Wait Times
50%
Increase in Care Time
90 min
Saved Daily Per Staff Member
Workflow Bottlenecks Impacting Patient Care
Without real-time visibility, healthcare facilities struggle with inefficient processes that frustrate patients and exhaust staff
Invisible Patient Status
Staff manually update patient locations and status. Providers waste time calling around asking "Where is my patient?" or "Are they ready?" Creates delays and frustration.
Provider Searching for Patients
"Has my patient arrived?" "Where did they go?" Doctors and nurses spend 15-20 minutes per patient searching for them instead of providing care.
Manual Documentation Burden
Staff manually document patient arrival, rooming time, provider entry, discharge. Time-consuming, error-prone, and takes nurses away from patient care.
Family Anxiety & Complaints
Families wait without updates. "How much longer?" "What's happening?" Staff make repeated status calls that interrupt workflow. Low HCAHPS scores.
Hidden Bottlenecks
Where do delays actually occur? Admissions? Triage? Imaging? Lab? Without data, you're guessing where to improve processes.
Poor Resource Utilization
Can't predict when rooms will be available. Scheduling is inefficient, leaving providers idle while patients wait. Revenue opportunities lost due to poor throughput.
Automated Patient Flow Management
Real-time location tracking transforms patient flow from manual chaos to automated efficiency
📍 Automatic Location Tracking
Patients wear badges that automatically track their journey through your facility—no manual updates needed
🎯 Real-Time Status Updates
Instantly see: Patient arrived? In triage? With provider? In imaging? Ready for discharge?
🖥️ Provider Dashboard
Physicians see all their patients, current locations, time in each stage, and readiness status at-a-glance
⏱️ Dwell Time Analytics
Track how long patients spend in each stage. Identify bottlenecks with data, not guesswork
📱 Family Notifications
Automated SMS/email updates to families at key milestones—no staff time required
📊 Predictive Analytics
Predict room availability, estimate wait times, optimize scheduling with historical data
🔗 EHR Integration
Automatically document clinical milestones in your EHR—arrival, provider entry, discharge
🎨 Custom Workflows
Configure stages for your specific department: ED, outpatient, surgery, radiology, infusion
Workflow Solutions for Every Department
Pre-configured workflow templates tailored to the unique needs of each clinical environment
ED Patient Flow & Throughput
Emergency departments face the most complex flow challenges—high volume, unpredictable arrivals, multiple decision points, and pressure to reduce door-to-doc times.
ED Workflow Stages Tracked:
ED Dashboard Features
🚨 Live Patient Board
See all patients, their locations, acuity levels, time in department, and assigned providers
⏰ Time Alerts
Automatic alerts when patients exceed target times for key milestones
📈 Capacity View
Real-time ED capacity, room availability, boarding status, incoming EMS
🎯 Provider Workload
Balance patient assignments based on current provider workload and patient acuity
📊 Performance Metrics
Track door-to-doc, LOS, LWBS rates, throughput by hour/day/month
Outpatient Clinic Features
📅 Appointment Tracking
Match arriving patients to scheduled appointments automatically
⏱️ Wait Time Display
Patients see accurate wait times, reducing "How much longer?" questions
🔔 Provider Notifications
Alert providers when their patients arrive and are ready in exam rooms
📱 Patient Check-In
Automated check-in confirmation and status updates via SMS
🎯 Room Optimization
Maximize room utilization with predictive availability and turnover tracking
Optimize Scheduled Appointments
Transform the outpatient experience by eliminating the "black hole" of waiting rooms and giving providers real-time visibility into patient readiness.
Clinic Workflow Stages:
Oregon Medical Group Results
Surgical Patient Flow & OR Optimization
Coordinate complex surgical workflows from pre-op through PACU with real-time visibility for families, surgeons, and OR staff.
Pre-Op Staging
Track patient arrival, prep time, anesthesia consult, surgeon ready
OR Transition
Patient in OR, surgery start time, procedure milestones
PACU Recovery
Recovery phase tracking, discharge readiness, family notification
Family Updates
Automated status notifications at each stage—no staff calls required
OR Utilization
Track actual vs scheduled times, turnover efficiency, delays
Capacity Planning
Predict case completion times, optimize scheduling, reduce delays
Radiology & Imaging
- Patient arrival tracking
- Prep room management
- Scanner utilization
- Wait time visibility
- Transport coordination
Infusion Centers
- Chair availability
- Treatment duration tracking
- Patient comfort monitoring
- Medication ready alerts
- Family waiting room updates
Cancer Treatment Centers
- Multi-modality coordination
- Chemotherapy flow
- Radiation therapy timing
- Patient journey tracking
- Holistic care coordination
Intuitive Dashboards That Everyone Can Use
Provider Dashboard
Physicians see their patient panel at-a-glance: Who's arrived? Who's ready? Where are they now? How long have they been waiting?
Features:
Staff Management Dashboard
Nurses and coordinators manage patient flow, assign rooms, update status, and monitor department capacity in real-time.
Features:
Executive Dashboard
High-level metrics: throughput, wait times, LWBS rates, capacity utilization, trends over time
Family Portal
Families receive automated status updates via SMS/email at key milestones throughout the patient journey
Waiting Room Display
Public displays show current wait times, next patient called, estimated times—reducing "How much longer?" questions
Data-Driven Insights for Continuous Improvement
Transform workflow data into actionable insights that drive operational excellence
📊 Comprehensive Analytics
Bottleneck Identification
Visualize where patients spend the most time. Is it triage? Registration? Waiting for lab results? Provider availability? Data reveals the truth.
Time-of-Day Patterns
Understand peak arrival times, busiest hours, slowest periods. Optimize staffing schedules to match patient volume.
Provider Performance
Compare provider productivity: patients per hour, time per encounter, throughput efficiency—identify best practices.
📈 Key Performance Metrics
⏱️ Average Wait Times
Total wait time, time-to-provider, time-in-stage by department and time period
🏥 Length of Stay (LOS)
Door-to-discharge time, admission time, LWBS/AMA rates, benchmark comparisons
📊 Patient Throughput
Patients per hour/day, appointment adherence, no-show rates, capacity utilization
🎯 Stage Dwell Time
Time spent in triage, waiting room, exam room, lab, imaging, treatment, checkout
😊 Patient Satisfaction
Correlate workflow metrics with HCAHPS scores, Press Ganey ratings, patient feedback
Custom Reporting & Exports
Generate reports filtered by date range, department, provider, patient type, time of day, and more. Export to Excel, PDF, or CSV for further analysis.
Seamless Integration with Your Existing Systems
RTLS workflow optimization enhances your current technology investments—it doesn't replace them
EHR/EMR Systems
Epic, Cerner, Allscripts, Meditech—automatically document clinical milestones
Nurse Call Systems
Rauland, Hill-Rom, Jeron—automatic call cancellation when staff enters room
Scheduling Systems
Match arriving patients to appointments, optimize room assignments
Patient Engagement
GetWellNetwork, Luma—display staff presence, automated family notifications
Business Intelligence
Tableau, Power BI, QlikView—export workflow data for advanced analytics
SMS/Email Platforms
Twilio, SendGrid—automated patient and family notifications
Oregon Medical Group: Transforming Outpatient Experience
"Patients are getting more time with their care team while also experiencing a decrease in appointment wait times. These results have dramatically improved both patient and provider satisfaction rates."
— Steve Liu, Director of IT
Key Success Factors:
Seamless Implementation Process
Workflow Assessment
We observe your current workflow, identify pain points, and map the patient journey
Workflow Configuration
Custom stage definitions, alert thresholds, dashboard views tailored to your department
System Integration
Connect to EHR, nurse call, patient engagement, and other systems
Staff Training
Role-based training for providers, nurses, admin staff, and leadership
Go-Live & Optimization
On-site support during launch, continuous monitoring, workflow refinement
Ready to Eliminate Workflow Bottlenecks?
Schedule a workflow assessment to discover how automated patient flow can transform your facility operations and patient satisfaction.
⚡ Trusted by Australian healthcare facilities | 🇦🇺 Local Sydney-based support