Patient & Staff Safety RTLS Solutions
Protect what matters most with real-time safety systems for healthcare facilities across Australia
Comprehensive Safety Protection for Healthcare
Australian healthcare workers face increasing safety risks, from workplace violence to emergency response challenges. RTLS technology provides instant, automated protection for both staff and patients, ensuring rapid response when seconds count.
Staff Duress Alerts
Instant location-based emergency alerts when staff activate wearable panic buttons, ensuring rapid response to threatening situations.
Infant Protection
Automated security systems with tamper-resistant tags that trigger immediate lockdowns if an infant is moved to unauthorised areas.
Wander Management
Dignified monitoring for dementia patients with automatic alerts when residents approach unsafe areas, preventing elopement incidents.
Staff Duress & Violence Prevention
Protect healthcare workers with instant emergency response systems that provide precise location data and rapid assistance coordination.
How Staff Duress Works
Wearable Badge Activation
Staff member presses panic button on ID badge or pendant when threatened
Instant Location Identification
RTLS system pinpoints exact location (room-level accuracy) within 2-5 seconds
Multi-Channel Alerts
Security, nearby staff, and management receive simultaneous notifications with location map
Coordinated Response
Security personnel dispatched with fastest route displayed, incident logged automatically
Key Features
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Silent & Discrete Activation
Inconspicuous button press doesn't escalate situations
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Zone-Based Escalation
Alerts prioritised by high-risk areas (ED, psych units, car parks)
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Mobile App Integration
Security teams receive push notifications with location maps
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Incident Documentation
Automatic logging with timestamps, locations, and response times
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Analytics & Reporting
Identify violence patterns and high-risk times/locations
Australian Context: Healthcare Violence
Healthcare workers in Australia experience some of the highest rates of workplace violence across all industries. Recent studies show that up to 70% of nurses have experienced physical or verbal aggression during their careers. Emergency departments, mental health units, and aged care facilities face particular risks.
Compliance Note: Staff safety systems help meet Work Health and Safety (WHS) Act obligations for providing a safe workplace, particularly for managing risks of violence and aggression in healthcare settings.
Infant Security & Abduction Prevention
Protect newborns with advanced RTLS systems that provide continuous monitoring and instant response to unauthorised movements.
Comprehensive Protection System
🏷️ Tamper-Resistant Tags
Soft, hypoallergenic ankle bands with built-in RTLS transmitters. Instant alert if band is cut, loosened, or removed without authorisation.
🚪 Exit Monitoring
All maternity ward exits monitored. Automatic door locking and alarms triggered if infant approaches unauthorised exit points.
👨👩👧 Mother-Infant Matching
Electronic matching between mother and infant bands prevents baby mix-ups and ensures correct infant-parent pairing.
📹 Camera Integration
RTLS alerts trigger automatic camera recording, capturing visual evidence of any security event.
Multi-Layer Alert System
Level 1: Movement Alert
Notification when infant is moved outside designated safe zone (nursery, mother's room)
Level 2: Exit Proximity
Escalated alert when infant approaches maternity ward exit points
Level 3: Lockdown
Full facility lockdown if infant passes exit threshold - automatic door locks, audible alarms, security dispatch
Tamper Detection
Immediate alert if band is cut, removed, or signal lost unexpectedly
Protection Statistics
Wander Management for Aged Care
Dignified safety solutions for dementia and memory care residents that balance freedom with protection against elopement risks.
The Elopement Challenge
Dementia patients often wander due to confusion, anxiety, or attempting to reach a remembered destination. Elopement incidents can result in serious harm, exposure to elements, traffic accidents, or tragedy.
Critical Statistics
- 60% of dementia patients will wander at some point
- Critical window: First 24 hours after elopement
- Prevention is essential - traditional monitoring insufficient
- Family confidence crucial for aged care selection
RTLS Wander Solution
🎯 Geofencing Technology
Virtual boundaries around exits, stairs, and hazardous areas. Alerts trigger when resident approaches restricted zone.
⌚ Comfortable Wearables
Discrete wristbands or pendant tags that residents can wear comfortably 24/7 without stigmatisation.
📊 Behaviour Pattern Analysis
System learns individual movement patterns, identifying unusual behaviour that may precede elopement attempts.
🔔 Graduated Alert System
Gentle interventions first (staff redirect resident), escalating to lockdown only if necessary.
How Wander Management Works
Continuous Monitoring
Resident wears comfortable RTLS tag, system tracks location throughout facility
Zone Approach Detection
System detects when resident approaches exit door, stairwell, or restricted area
Staff Alert
Nearby staff receive notification with resident name, location, and suggested response
Gentle Intervention
Staff member redirects resident with dignity, no alarms or distress caused
Dignity-Focused Approach
✅ What It Does
- Silent staff alerts (no audible alarms)
- Freedom to move within safe areas
- Person-centred care approach
- Reduces need for locked doors
- Maintains resident independence
❌ What It Doesn't Do
- No loud alarms scaring residents
- Not a substitute for proper staffing
- Doesn't physically restrain residents
- No "prison-like" atmosphere
- Not visible to visitors or family
Wander Management Success
Whittlesea Gardens Aged Care - Melbourne, VIC
"After implementing our RTLS wander management solution, we provided our memory care residents with a genuine sense of security while preserving their dignity and independence. Zero elopement incidents, dramatically improved quality of life for residents, and families now have complete confidence in our care standards."
— Sarah Chen, Director of Care Services
Advanced RTLS Technology Features
Multi-mode technology combining BLE, Gen2IR, and UHF for room-level accuracy and reliable safety monitoring.
Room-Level Accuracy
Precise location identification within specific rooms and zones, essential for emergency response and safety protocols.
Long Battery Life
Staff badges and patient tags last 1-3 years on a single battery, with low-battery alerts for proactive replacement.
Instant Alerts
2-5 second response time from event detection to staff notification across multiple communication channels.
EMR Integration
Seamless integration with existing EMR/EHR systems, nurse call systems, and building management platforms.
Mobile Compatibility
Staff receive alerts on smartphones, desktop computers, and dedicated safety consoles with visual maps.
Redundant Systems
Multi-mode technology provides backup systems - if one radio frequency fails, others continue monitoring.
Implementation Process
From assessment to go-live, we ensure seamless deployment with minimal disruption to your operations.
Safety Assessment & Risk Analysis
Comprehensive facility walkthrough identifying high-risk areas, exit points, vulnerable populations, and existing safety gaps. Stakeholder interviews with clinical, security, and management teams.
Custom Solution Design
Tailored system design addressing your specific safety requirements. Infrastructure planning, technology selection, alert workflows, integration requirements, and staff training protocols.
Infrastructure Installation
RTLS infrastructure deployed including sensors, receivers, door monitors, and network equipment. Minimal disruption with after-hours installation options available.
System Configuration & Testing
Alert zones configured, emergency workflows programmed, integration testing with existing systems. Comprehensive safety drills and response validation.
Staff Training & Onboarding
Role-specific training for clinical staff, security teams, and administrators. Hands-on practice with badges, response protocols, and system monitoring.
Go-Live & Ongoing Support
Phased rollout with on-site support during initial weeks. 24/7 technical support, regular system health checks, and continuous optimisation based on usage data.
Australian Compliance & Standards
Safety solutions aligned with Australian healthcare regulations and workplace safety requirements.
WHS Act Compliance
Meets Work Health and Safety Act obligations for protecting workers from violence and aggression risks in healthcare settings.
NSQHS Standards
Supports National Safety and Quality Health Service Standard 1 (Clinical Governance) for patient and workforce safety.
Aged Care Standards
Aligns with Aged Care Quality Standards, particularly Standard 3 (Personal and Clinical Care) and Standard 8 (Organisational Governance).
Privacy & Security
Compliant with Privacy Act 1988 and Australian Privacy Principles for handling health information and location data.
Return on Investment
Safety systems deliver measurable value beyond protecting lives - reducing liability, improving retention, and building reputation.
💰 Liability Reduction
- Prevent costly workplace injury claims
- Reduce insurance premiums with safety measures
- Documented response protocols protect against litigation
- Average workplace violence claim: $50K-$500K+
👥 Staff Retention
- Improved staff confidence and morale
- Reduced turnover from workplace violence concerns
- Recruitment advantage in competitive market
- Cost to replace nurse: $40K-$80K
🏆 Reputation & Family Trust
- Competitive advantage in aged care selection
- Positive reviews and family referrals
- Marketing differentiation for safety commitment
- Avoid reputation damage from safety incidents
Typical ROI Timeline
Most healthcare facilities achieve positive return on investment within 18-36 months through liability reduction, improved retention, and operational efficiency gains.
Frequently Asked Questions
Common questions about RTLS patient and staff safety solutions
How quickly do staff duress alerts reach security teams?
Alerts are delivered within 2-5 seconds of button activation. Security personnel receive simultaneous notifications via mobile app, desktop console, and integrated security systems with exact location maps. Response time depends on security staffing and proximity, but the system ensures fastest possible awareness and dispatch.
Will infant security tags harm or irritate babies?
No. Infant security tags are specifically designed for newborns with hypoallergenic materials, soft construction, and low radio frequency power levels well below safety thresholds. Tags are lightweight (typically 10-15 grams) and designed to fit comfortably around infant ankles without causing irritation. Millions of babies worldwide have worn these tags safely.
Do wander management systems violate patient dignity or privacy?
When properly implemented, wander management systems enhance dignity by allowing residents maximum freedom within safe boundaries. Systems use silent alerts (no loud alarms), discrete wearables, and gentle staff interventions rather than locked doors or physical restraints. Privacy-focused design ensures location data is only accessed when needed for safety. The goal is maintaining independence while preventing dangerous elopement incidents.
What happens if a staff badge battery dies during a shift?
Staff badges typically last 1-3 years on a single battery. The system monitors battery levels and sends low-battery alerts weeks before depletion, allowing proactive replacement. If a badge does fail during a shift, backup panic buttons are available at nursing stations and in high-risk areas. Most facilities keep spare charged badges for immediate replacement.
Can the system integrate with our existing security cameras and access control?
Yes. Modern RTLS platforms offer extensive integration capabilities with security cameras (automatic camera switching to incident location), access control systems (coordinated door locking), nurse call systems, EMR platforms, and building management systems. Integration requirements are assessed during initial planning to ensure seamless interoperability with your existing infrastructure.
What training is required for staff to use the safety system?
Staff training is straightforward and role-specific. Clinical staff learn badge operation (typically just "press and hold" for duress), alert awareness, and response protocols (1-2 hours). Security teams receive more detailed training on system monitoring, incident response coordination, and system administration (half-day). Ongoing refresher training and drills ensure staff maintain competency with the safety system.
Protect Your Patients and Staff Today
Join hundreds of Australian healthcare facilities using RTLS technology to create safer environments for everyone. Get a custom safety assessment and implementation plan.
Serving healthcare facilities across Sydney, Melbourne, Brisbane, Perth, and Adelaide
